Hon’ble Chief Minister Haryana Sh. Manohar Lal, launched on-line services for grievance redressal and dispute settlement related to industries, on 02/03/2016 at Gurgaon.

In grievance redressal mechanism, the Investor files the grievance which reaches to State  level nodal officer designated at Haryana Enterprise Promotion Board (HEPB) or to the Deputy Commissioner of concerned District for redress. In case, the grievance is not redressed at District Level Empowered Committee, then it gets escalated to State level  and then to Apex (PSCM/CM) level. The Redressed Grievance outcome is conveyed to the investor by the Desk Officer of HEPB.

The long pending disputes and litigations of the existing industrialists/ Investors in Haryana can now be filed on-line by them, on this portal for settlement by the Empowered Committee. The one time disputes settlement process flow has been made online.

The clearances guide helps anyone interested in investing in Haryana, who would like to know the Clearances/ Approvals/ Licenses required for a particular type of investment/industry which is being planned. A Questionnaire has been prepared to be filled online with about 15-20 questions and upon submission, the investor is provided with the major clearances/ approvals/ Licenses/ Registration etc. required by investor for his planning purpose.

These sub-systems have been developed and linked on Haryana’s Investors Portal http://investharyana.nic.in  under Single Window Clearance System, which is being jointly developed by NIC teams at Punjab & Haryana.