April 2026
Over the past decade, India’s digital governance journey has often been described through the language of scale: millions of users, thousands of services, nationwide platforms, and rapidly expanding digital infrastructure. Yet, as this issue of Informatics illustrates, the next phase of governance is no longer defined merely by expansion. It is increasingly being defined by operational maturity. Read more
Issue at a Glance
- 26Sewa Setu Grievance Management Framework
e-Gov Products & Services
Technology Updates
Appscape
Mobile technology has emerged as a primary tool for governments to serve their citizens. It has bypassed the need of traditional physical networks for communications and collaborations. It is also much more affordable and accessible, thus strengthening the nation through better citizen-government interaction. To further nourish this interactivity, NIC has created a repository of more than 730 mobile apps available through both the Android and iOS platforms. This issue of Appscape covers some of the more popular mobile apps launched recently. These apps belong to different sectors such as Administration, Development, Finance, Public Distribution, Health and Education.
