Municipal Corporation of Greater Mumbai (MCGM)  is one of the biggest Municipal Corporations in India with more than 100 thousand  employees.

As per the Maharashtra State Government issued Government Resolution dated 09-August-2012, the commissioner of MCGM requested NIC Maharashtra to assist in implementation of  eOffice.   eOffice implementation was initiated in a phased manner by NIC Maharashtra with technical support from NIC HQ.

The  orientation and demonstration of eOffice was given  to the officers and staff of MCGM. It was decided to implement  eOffice software in the MCGM data centre at Worli Mumbai. A detailed study of the available infrastructure resources was  conducted and a gap analysis report was prepared.  Accordingly new computer hardware, operating software, and network equipments were made available by MCGM. Extensive training was also given by NIC to the officers and staff of MCGM.

The project was taken up in 2 phases. In the first phase, 300 users with single location were taken up. Only eFile and KMS modules were taken up for implementation with vertical top down approach, which facilitates  100% electronic file movements  among  Commissioner, Addl. Commissioner, Dy. Commissioner and all HODs of MCGM. After successful implementation of the first phase, second phase was taken up for all modules of eOffice for around 2000 users up to the lowest level in 200 ward offices in Mumbai.