SMS based complain Monitoring System for Tripura Police was Inaugurated by Hon'ble Chief Minister of Tripura on 3rd January 2011.

SMS being apowerful personal communication channel , wherever there is need or benifit for sharing information, specifically, the government organisation can leverage the platform for collecting information and staying in touch with the citizen. In rural areas, where  penetration of Internetand other IT facilities are very low, SMS could be a very useful tool for the government deparments in implementing eGovernance application using mobile technology.