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The e-Services of Ration cards in Kerala was launched on 23^rd July 2010 by the Hon. Minister for Food and Civil Supplies Sri. C. Divikaran during a function held at NIC, Kerala State Training Centre, Thiruvanthapuram. Sri. K. Jyothi Lal, I.A.S., Secretary(Food And Civil Supplies), Smt. M.S. Jaya, I.A.S., Director Civil Supplies and Dr. K. Santhanaraman, SIO, Kerala State unit spoke on the occasion.

The citizen can now avail various services of the ration card viz. Apply for new ration card, addition and deleltion of mamebrs, change of address, renewal of ration card, surrender certificate etc. electronically. Citizen can apply directly or through any of the 3000 Citizen Service centres(Akshaya Centres) in Kerala. The applications submitted on-line will be processed on priority and applicant can collect the card from the taluk Supply office the next day.

The software for the same was developed by NIC, Kerala State Unit. The software provides facility to view the status of applications, send SMS alerts etc. The central database of the entire ration card holders of Kerala is created and are synchronised with the Ration card management system available in the Taluk Supply offices. The software is capable of accepting payment related to the transaction from any cash counter of civil supplies department or Akshaya centres and also offers various delivery modes like SPEED POST and delivery through Akshaya centres. etc. The software also has the facility for e-verification of ration card for registered government departments.