Page 5 - Informatics, January 2023

From the States

Rights to village property owners has also been
implemented. As of now, 96.48% of non-cadastral
villages have been surveyed and 36.86% non- igital transformation for improving the quality of lives has been one of the cornerstones
cadastral villages have been re-surveyed under Dof our system of governance. Taking inspiration from Hon’ble Prime Minister Shri
this scheme. Narendra Modiji’s ‘Digital India Programme’ for transforming India into a digitally
empowered society and knowledged economy, we have endeavoured for empowering our
Project Sadbhavana people especially the youth digitally. We took several initiatives and created a system to
(https://sadbhavana.assam.gov.in/) meet the needs of the people so that they may have fair reach and access to government
In an effort to provide responsive administration services digitally.
to the citizens, the State Government initiated In this mission, NIC Assam has made immense contribution towards bridging the
Project Sadbhavana to clear pending cases digital divide in Assam and promoting Governance. Our government cannot allow the
opened prior to 10th May 2021 across all state Digital Divide to become a barrier between the people. Thereby, appreciating our resolve,
government departments. This ambitious project NIC has shown yeoman spirit in taking up the work of digitalisation and pioneered in
aimed to make governance more citizen-friendly many digital initiatives.
by ushering in a new era of eGovernance. It had I particularly appreciate NIC’s projects in Land Re-
three primary objectives: cords, Transport (CM-TRANS), Website Standardisation
1. disposal of old pending cases (prior to 10th (ePrastuti), Office Automation (Office), CM Dashboard,
May 2021) through applications received within Elections, Pension (Kritagyata), Grievance Redressal
a 3-month window from citizens through the
Sadbhavana Portal. (CPGRAMS), PDS, eGRAS, Procurement, Courts etc. We
2. closing of all physical files which were have excellent co-ordination with NIC and NIC has al-
opened prior to 10th May 2021 by closing all ways been committed to realise the digital potential of
pending matters in those files. our State.
3. migration of all Departments to eOffice by I hope the NIC newsletter ‘Informatics’ gives an ex-
2nd October 2022. hilarating account of how NIC has been on the forefront
The project was closely monitored by an to carry forward ‘Digital India Programme’ to champion
Interdepartmental Coordination Committee the cause of inclusive growth. Hope the newsletter is
chaired by the Chief Secretary Assam, with the well received by all.
ARTP & PG Department, which was responsible
for its implementation and review of the disposal
of applications. After the successful completion
of the initial phase, the Sadbhavana Portal is Dr. Himanta Biswa Sarma
being made available as a permanent platform Chief Minister, Assam
for citizens to seek a resolution to files pending
in any Department, Directorate and Deputy Chief Minister’s Transport routed to DTOs with less work, thereby, ensuring
Commissioners Office by submitting a request to greater efficiency and faster service delivery.
the concerned office through the portal. Randomised Allocation Networked
System (CM-TRANS) Ease of Doing Business (EoDB) in
eOffice CM-TRANS is an online work allocation system Assam Portal
(https://eoffice.assam.gov.in/) that aims to improve service delivery and eradi- (https://eodb.assam.gov.in/)
eOffice implementation in Assam first started cate corrupt practices across all District Transport Ease of Doing Business (EoDB) in Assam is a
in the year 2017. As a result of Project Sadbha- Offices (DTOs) in the state. single window clearance system, which has been
vana, all departments at the Assam Secretariat The novel system is conceptualised by the developed as a consequence of ‘Assam Ease of
have been completely migrated to the eOffice by Hon’ble Chief Minister of Assam, Dr. Himanta doing Business Act 2016.’
2nd October 2022. In its latest phase, Offices of Biswa Sarma and implemented by the State It facilitates an all-inclusive mechanism for in-
Deputy Commissioners in all districts of Assam Centre in collaboration with the Assam State vestors and acts as a single authoritative source
were boarded to the system by 1st January 2023. Transport Department. It covers all contactless of information for investors on government pol-
Further, in subsequent phases, the system will be transport services being offered by the State icies, incentive schemes and the availability of
rolled out to the Directorates, Commissionerates, Transport Department. infrastructure.
District offices and Sub-Divisional offices with The system does away with the concept of As of December 2022, 69,833 new Common Ap-
the goal of achieving 100 percent electronic file verifying and approving applications in a local plication Forms (CAFs) had been registered on the
movement by 30th June 2023. The implementation DTO, but instead, allocates the application portal for a total of 1,50,552 service licences. Out
of eOffice has paved the way for a more efficient randomly across 32 DTOs based on their individual of which, 67,882 CAFs have been approved and
and transparent governance in Assam. workloads. The applications are automatically 1,26,828 licences have been issued.

Fig. 1.1: Hon’ble Chief Minister, Dr. Himanta Biswa Sarma during an interactive session with various
state government officials to ensure the readiness and smooth operation of Project Sadbhavana

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