In a significant move towards digital governance and transparency, the Hon’ble Chief Minister of Uttarakhand has officially launched the ‘Online RTI Portal’ and the ‘Online Second Appeal, Complaint, and Hybrid Hearing System’ for the state. These pioneering initiatives, developed by NIC, are set to revolutionise the way Right to Information (RTI) requests and appeals are handled in the state.
The newly introduced Online RTI Portal offers a user-friendly platform for the citizens to submit RTI requests online, along with the convenience of online payment for the requisite fee and any additional charges. This system streamlines the process, making it more accessible and efficient for the general public. Furthermore, the Online Second Appeal, Complaint, and Hybrid Hearing System is an innovative addition that allows for the digital filing of second appeals and complaints under the RTI Act. It also introduces a hybrid hearing mechanism, which is a blend of online and offline processes, aimed at expediting the resolution of appeals and complaints.
The Chief Minister, during the launch, emphasised the government’s commitment to transparency and accountability. He stated, “These platforms are a step towards making the administration more responsive and citizen-friendly. By leveraging technology, we are ensuring that the right to information is not just a statutory right but also an easily accessible one for every citizen of Uttarakhand.”
The launch of these platforms is expected to significantly reduce the time and effort required to file RTI requests and appeals, thus enhancing the effectiveness of the RTI Act. It also reflects the state government’s dedication to adopting digital solutions for governance challenges.