In a major technological advancement, NIC Chandigarh has developed a comprehensive Property Management System to revolutionize propertyrelated services offered by the Estate Office in Chandigarh UT. This initiative is set to significantly reduce paperwork and enhance efficient service delivery for citizens.
Residents of Chandigarh can look forward to a more efficient way of handling property-related grievances and complaints, thanks to the new online portal introduced by the UT administration. Developed by NIC Chandigarh, this dedicated portal is designed to address all property-related issues in a time-bound manner, shifting away from the less effective physical redressal system.
The system aims to address a long-standing issue where estate office employees and officers have been known to raise repeated objections in property cases, leading to applicant harassment. The new online grievance filing system, to be implemented soon, is expected to eliminate such inefficiencies.
A senior officer of the UT administration highlighted the benefits of the new system, noting that it will allow for regular monitoring of complaints by senior estate office officers. This ensures early and time-bound resolution of issues, especially benefiting elderly applicants who will find the online system more accessible.
Chandigarh’s UT estate office oversees approximately 60,000 prime properties, predominantly residential, both freehold and leasehold. The introduction of the Property Management System by NIC Chandigarh is a significant step in managing these assets more effectively.
