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From the States

Features delivery of services to citizens, as mandated
• Mobile app for online attendance registration. by the Lok Seva Guarantee Act 2010. It offers
ovt. of MP is committed to citizen
• e-Sign for the sanctioning of Kalyani Vivah time-bound services, including Certificates, Gservice delivery in a time-bound,
Applications Licenses, Permits, Social Welfare, and more. The transparent, and convenient manner
• Approved beneficiaries for Vivah/Nikah Yojana: portal emphasizes transparency, efficiency, and to its citizens; M.P is the first state to
66,000 couples, approximately ₹ 364 crore administrative accountability. Its key features enact the Public Service Guarantee Act
include: in 2010, ensuring timely delivery with a
Ration Mitra • Generates Digitally Signed Certificates framework for appeals for citizens and
https://rationmitra.nic.in • Integration with Digilocker and WhatsApp for a penalty clause to penalize the public
Ration Mitra manages PDS beneficiaries servants for dereliction in their duties.
and activities, including FPS allotment, FPS added convenience It’s incredible to see the NIC MP’s
and Welfare Institution management, and FPS • Provides access to 342 services from 29 differ- in-house software solution embedded
inspection. It integrates with central repositories, ent government departments with the provisions and rules of PSGA
AePDS, Ayushman Bharat Mission, and Samagra • Provides 62 services available under the Sa- Act’2010 for Lok Sewa (https://mpedis-
portal. Data from 1.26 crore ration cards and 5.32 madhan One Day Scheme trict.gov.in) consistently raising the
crore beneficiaries across 27,377 Fair Price Shops • Offers an extensive network of over 1.5 lakh de- bar since its inception in year 2013
are available, with 99.8% of the data Aadhaar- livery channels with the addition of more and more cit-
seeded. The mobile app, m-Ration Mitra, assists • Facilitates over 50,000 applications for various izen services.
beneficiaries. services I am happy that the efforts of NIC
have resulted in impressive outcomes
Civil Supply Monitoring System (CSMS) with the sustained online delivery of
https://csmsmpscsc.mp.gov.in 9.78+ crore applications belonging to
CSMS manages food grain supply in the state, 342 services in 29 departments. I con-
optimizing transportation by rail or road for PDS gratulate the NIC team for their efforts
and consistent support in building
and FCI, with dynamic godown allocation for cost- such a plat-
effective storage. It includes paddy milling for form, which is
CMR and Fortified Rice, payments to millers, fund building ease
management, and disbursal for various schemes, and comfort
along with FCI billing. The system ensures quality for thousands
testing and inspection of stored commodities of lives daily
in godowns, with payments totaling around ₹ across the state.
1,500 Crore for storage, labor, commission and
transportation. It also ensures an adequate
supply of gunny bags during procurement.
CM Dashboard Manish Rastogi, IAS
CM Dashboard offers comprehensive statistics Principal Secretary
and interactive reports for essential projects and HCM, DPSM
schemes, including CM Relief Fund, CM Ghoshna, Government of Madhya Pradesh
CM Monitoring, CM File movement, CM Visit,
Fig 1.3 : m-Ration Mitra App Letter to GOI, and Presentation to CM. It features
complete workflow automation and encompasses eMandi and eANUGYA
all 56 administrative departments and 52 districts. https://eanugya.mp.gov.in
MP eUparjan Stats Integrated eMANDI and eANUGYA are utilized by
https://mpeuparjan.nic.in • Cases Registered: 139,801 all 259 Agricultural Produce Market Committees
MP eUparjan is a farmer-centric e-Government • CM Relief Fund Applications Registered: 197,933 (APMCs). These platforms capture trader, hammal,
ecosystem that computerizes the entire chain, • CM Meetings Registered: 746 and tulawati registration within the Mandi Yard.
from farmer registration to procurement • Presentations given to HCM: 343 In the APMC Yard, farmers/sellers can auction
centres, grain procurement, quality acceptance, • Letters sent to GOI: 589 their crops openly. After gate entry, auction,
transportation, and storage warehouses. It weighment, and payment, eANUGYA generates a
ensures Minimum Support Price (MSP) for e-Uttar No Objection Certificate (NOC) for crop movement
e-Uttar is a streamlined G2G application
registered farmers with integrated databases of designed for efficient compilation and submission outside the state or in secondary trade. It also
land records and girdawari. Payments are made of digitally signed replies to the State Assembly maintains trader stock records and accounts for
through JIT ePayments, integrated with PFMS, SLIA, from the State Secretariat. It includes all Mandi Cess. The M.P Farm Gate App integrates
with online trading platforms and includes an
and Aadhaar. With over 29 lakh farmers registered administrative departments, their directorates, exports module for exporter subsidies, extending
and 132 lakh metric tonnes of procurement, it and state field offices. This process is smooth, procurement to farmers’ doorsteps.
has infused payments exceeding ₹ 33,108 Crore error-free, and limits manual intervention. Its key
into the rural economy, enhancing food security. features are: MP State Cooperative Portal
Serving farmers since 2012 for Kharif, Rabi, and • Online access to approved questions https://www.mp.nic.in/ecooperatives
Zaid season crops, it has established MP as a • E-Repository for questions and replies The MP State Cooperative Portal adheres to
leading agricultural state. • Reduced paper usage, human effort, and man- the MP Co-operative Societies Act, streamlining
workflow processes such as society registration,
MP eDistrict ual intervention legacy data maintenance of cooperative
https://mpedistrict.gov.in • Enhanced transparency, integrity, security, and societies, departmental auditor allocation based
The MP eDistrict portal ensures prompt authenticity on PRORATA, CA empanelment, service records

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