Page 6 - Informatics, October 2022

From the States

at the time of registration. The Reviewing
Officer has a facility to reopen application if
not satisfied with the action or agrees with
the unsatisfactory feedback submitted by the
citizen. It also facilitates Members of Legislative
Assembly (MLAs) to monitor the grievances
from their constituencies. Moreover, it helps the
administration to identify the grievance-prone
areas which require more attention for effective
service delivery. As of now, it has received over 10
lakh grievances and out of which, 95.9 thousand
grievances have been addressed.
Delhi Darpan
(https://dl.cmdashboard.nic.in)
DARPAN (Dashboard for Analytical Review of
Projects Across Nation) transforms complex data
into captivating visuals and aids in real time Fig. 1.3: eRevenue Court Case Portal Homepage
project monitoring. It improves data gathering by
integrating multiple data sources onto a single, eRevenue Court Cases Portal • Online fee payment facility
consolidated and easily accessible platform. (https://erevenuecourt.delhi.gov.in/) • SMS / email alerts
It presents information in an objective and
quantitative manner that enables administration This portal helps citizens to file a petition and A person can file a case under 20 Acts at 33
to analyse key performance indicators, and monitor proceedings in the Revenue Courts. In SDM Courts, 11 ADM Courts, 11 DM Courts, and the
identify problem areas that require attention. addition, it also computerizes the documentation Financial Commissioner Court.
during the case life cycle. Currently, 28749 cases have been initiated. Over
CM-PMIS Salient features 950 cases have been decided and 3900 cases are
Chief Minister’s Project Monitoring Information • File a Revenue Court Case three months. (Refer Fig. 1.3)
(https://cmpmis.delhi.gov.in/) scheduled to be heard within the next two to
System (CM-PMIS) is a monitoring dashboard • Generates a unique Case ID for each case
used by the Hon’ble Chief Minister of Delhi to • Facilitates reply to court’s deficiency memo CMAWS
keep track of important state projects. These (https://cmaws.delhi.gov.in/)
projects belong to various State government • Facilitates submission of counter affidavits, Chief Minister Advocate Welfare Scheme
departments such as Public Works Department written replies, rejoinders and miscellaneous (CMWAS) portal caters to State Government
(PWD), Environment, Delhi Jal Board (DJB) and applications by parties involved Welfare Schemes introduced for the advocates
Irrigation and Flood Control (IFC). It generates • Generates cause list and their families registered with the Delhi Bar
multiple project reports, including milestone • Council. Advocates can register online along with
completion and deadline adherence. Digitally signed judgments on decided cases their family details to avail following welfare
schemes
Salient features • Facilitates viewing of case history case •
• Creation of new projects and subprojects • Publicly available updates on Life Insurance Scheme
• Organise and define user groups proceedings • Family Health Insurance Scheme
•
• Define project/user activities with timeline eSummon / Hearing notice The portal also facilitates Delhi Bar Council to
• Entry of any directives by Hon’ble CM Delhi Fig. 1.4: CMAWS Delhi Homepage
• Action Taken Report entry for each activity by
departments
• Provision for departments to revise timetables
with justifications
• Ability to upload images of the construction
work performed on site
• SMS / email alerts
• Dashboard and MIS for effective monitoring
• Project history alongside records of timeline

revisions with rationale
In addition to CM Office, it is implemented
across 12 departments and their subordinate
offices across Delhi. Currently, it tracks 17 projects
with a total of 219 distinct activities at various
stages of their respective timelines.

06 informatics.nic.in October 2022