Page 30 - Informatics, July 2021
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eGov Products & Services



              Deliverable(s)                      will login with the login credentials shared with   ally digitally signed) as below on approval by GP
                The applicant will receive Output Certificate/  them with option for changing the password.  Pradhan. Sample certificate format shown on left.
              Report as the service deliverable(s).The certifi-  (a)  Computer  Operator:  Computer operator
              cate(s) will be delivered through In Person.  will fill up and submit the Application Form of de-  Future enhancement plans
                                                  sired service and applicant’s acknowledgement   Considering the huge response of Certificate
              Appearance                          slip with ref-no: AIIC-GP/ 2020/ XXXXX respective-  generation module in GP Level a citizen interface
                The applicant is not required to physically ap-  ly can be printed or downloaded as pdf.   has already been designed and configured. In the
              pear during the processing of the application.  (b) Gram Panchayat Pradhan: On login GP   current pandemic situation online citizen inter-
                                                  Pradhan will able to view the dashboard and se-  face is a necessity for the citizen where they can
              Beneficiary                         lect the pending application for processing. He   access  the  services  online without gathering  in
                Citizen and Business Units
                                                  can approve/ reject the application, view status,   Gram Panchayat or Block offices. We have plans
              Users                               processing history etc.Certificates with unique   for state wide roll out of the module. Workflow of
                Two types of users in all GPs, Users in all GPs   ref. no. and QR code can be generated (option-  the citizen interface is given in diagram.

              Salient Features






                                                                                    Gram
                      QR Code             Certificate           Digital                                 Dynamic
                     Embedded             Processing           Signing            Panchayat            Reporting
                                                                                   Pradhan
                      Certificate          History
                                                                                  Dashboard





                Billingual Certificate introduced for Issuance of Income Certificate, Legal Heir Certificate and
              Residential Certificate.



                                                                                                       Amitava Bose
                                                                                                       Sr. Tech Director & HoG
                                                                                                       amitava.bose@nic.in
                     Workflow    Service             Training to   Activation of
                     Prepared  Configuration  UAT   Block Offices  Service  Go-Live



                                                                                                       N. Paul Varghese
                                                                                                       Technical Director
                                                                                                       paul.mathai@nic.in
                Launching a Service using Service Plus



                                                                                                       Vishal Kumar
                     1. Citizen or DEO apply   3. Forward the                                          Sharma
                     the application  application     4. Deliver
                                                                                                       Scientific Assistant - B
                                                                                                       vk.sharma87@nic.in
                               DEO - GP
                APPLICANT                   PRADHAN - GP    APPLICANT       END
                             (Scrutinize the application)
                                                                                     For further information, please contact:
                                                                                     DISTRICT INFORMATICS OFFICER
                       2. Return to                                   5. Reject      NIC- Murshidabad District Centre
                       edit application
                                                                                     Office of the District Magistrate
                                                                                     New Administrative Building
                                                                                     Murshidabad
                                                                                     West Bengal - 742101
                Workflow of the citizen interface                                    Email: dio-mrs@nic.in, Phone: 03242-251650


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