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From the States






              Mizoram State



              Supporting the government

              through ICT






              Edited by KAVITA BARKAKOTY



                 stablished in 1989, NIC Mizoram State Centre                          To address this issue, an initial version of the
                 has  been  a pioneer  in  ICT  activities  in the                   software was developed using Visual Basic 6, but
             Estate. Over the years, the State Centre has   Established in 1989, NIC Mizoram   it only covered a portion of the system. This ver-
              played  a  crucial  role  in  the  digital  transforma-                sion was used for a certain period. In 2013, the
              tion of Mizoram. With the presence of eight NIC   has played an instrumental role in   software was redesigned and redeveloped using
              District Centres, it serves as a catalyst for driving   driving the digital transformation   .NET technology, significantly improving its per-
              digital initiatives in Mizoram.                                        formance. The backend database system was
                Currently, housed at the Old Secretariat, Aiza-  of the state. Through its innovative   powered  by  SQL  Server,  ensuring  efficient  data
              wl, it offers a wide range of services. Utilising its   solutions, it has established a   management.
              technical expertise and adopting a collaborative                         eGPF (electronic GPF) system has been used
              approach,  it ensures the availability of robust   vital channel of communication   to record GPF subscriptions, withdrawals, and
              technology infrastructure. In addition, the Centre   between the government and   recoveries, and to calculate interest and deposit
              has been developing and maintaining state-level                        linked insurance, as well as to generate Annual
              websites, portals, and applications. These plat-  citizens, fostering transparency,   GPF Statements for every GPF subscriber em-
              forms serve as important mediums of interaction                        ployed by the Government of Mizoram.
              between  the  government  and  citizens,  promot-  efficiency,  and  accountability  in
              ing  transparency,  efficiency,  and  accountability.   governance. By providing easy   Currently, there are more than 50,000 subscrib-
              Through these initiatives, the Centre facilitates                      ers. Since the implementation of the redeveloped
              access to information and online services, en-  access  to online services, the   software in 2013, some features have been added
              abling better delivery of public services to the   Centre has empowered the people   and others have been modified due to changes in
              people of Mizoram.                                                     GPF rules in 2015, 2016, 2019, and 2023; the latest
                                                   to  actively engage  in governance   iteration, eGPF version 6, has been in operation
                                                   processes and contribute to the   since April 2023.
                                                   development of the state.         Treasury Computerisation
                                                                                       In collaboration with the user department, the
                                                                                     State Centre customized the ‘COMPACT’ software
                           Lallianmawii Hnamte                                       developed by NIC Delhi. The software was im-
                           Sr. Technical Director &                                  plemented in 2012 at the Aizawl South Treasury,
                           SIO
                           lmi@nic.in             ICT Initiatives in the State       which is the largest treasury in the state, on a
                                                   Since 1989, NIC Mizoram has undertaken various   pilot basis to test the functionality and effective-
                                                                                     ness of the software. Subsequently, it was imple-
                                                  ICT Projects for promoting good governance in   mented in three other treasuries. By 2016, all the
                                                  the state. Some of the major projects are profiled   remaining treasuries had been computerised,
                                                  below:
                            Lalhmachhuani                                            resulting in a total of 10 treasuries operating the
                            Scientist-C                                              COMPACT system. The system involves entering
                            chhuani@nic.in        eGPF                               all government bills into the software, enabling
                                                   Before the implementation of this project, the   streamlined processes for bill checking, passing,
                                                  General Provident Fund (GPF) for all State Gov-  and payments. With this system, payments are
                                                  ernment Employees was maintained manually in   efficiently made using cheques that are directly
                                                  the Accounts & Treasuries Department Office. It   printed from the software.
                           Lallawmkima            was extremely time-consuming and interest cal-
                           Scientist-C            culation was not an easy task. Throughout the   Starting from October 2015, an e-Payment
                           l.pachuau@nic.in       manual labour, numerous errors and corrections   system was introduced in two largest treasuries,
                                                  were made. The need for computerization of the   namely Aizawl South Treasury and Aizawl North
                                                  system became imperative.          Treasury, with the assistance of a state NIC-de-




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