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District Informatics

Darbhanga, Bihar

Shaping Darbhanga’s Digital Destiny

stablished in 1988, NIC Darbhanga has resolution. Upon submission, applicants receive a Other Initiatives in the District
emerged as a key technological pillar in the meeting date via SMS, and attendance is digitally
EDistrict Administration. Located in the District recorded. The process, including updates, is iRAD
Collectorate campus, it plays a crucial role in managed online, enabling applicants to track their Launched on January 13, 2022, in Darbhanga,
providing ICT support and advancing e-Governance grievances and receive resolution notifications. iRAD compiles and analyzes road accident data
initiatives. The Centre stands out as a central hub The portal also allows for the download of from multiple departments to identify causes
for delivering advanced IT solutions, offering redressal letters. So far, over 3500 grievances have and inform policy making for road safety. NIC
expert consultation, and implementing a variety of been presented directly to the District Magistrate, Darbhanga conducts regular training for Police,
e-Governance projects and applications. with 1245 successfully addressed. The system’s Health, and Road Personnel. So far, 782 cases
effectiveness has garnered positive feedback have been recorded on the iRAD portal.
ICT Initiatives in the District from the public and recognition from the District
Administration for NIC’s efforts. eTransport
e-Office
NIC Darbhanga aids RLA and RTA in vehicle
https://eoffice.bihar.gov.in
registration and driving license issuance using
Darbhanga has pioneered the implementation Vahan/Sarathi software. It also builds capacity for
of the e-Office system in Bihar, starting with the DEOs and dealers, with 25587 vehicles registered
Collector’s office and extending to Block and Circle and 8100 licenses issued in 2023.
levels. This initiative has notably transformed the NIC Darbhanga excels in
SSP Office into a nearly paperless environment. ICT innovation, notably Bhu-Samadhan
The district adopted a tailored eOffice suite in implementing the e-Office Developed collaboratively by NIC Bihar, the
2022 to streamline service delivery and enhance Home Department, and the Land Revenue
operational efficiency. This system integrates system and Medhasoft for Department, this portal resolves land disputes at
file and records management, enabling efficient efficient governance and the Thana level. NIC Darbhanga supports SHOs,
internal data handling and collaboration. COs, ROs, and technical personnel, with about
Comprehensive training programs have been education management. Its 1077 cases entered so far.
conducted to ensure proficient usage by officials, high-speed VC facility was
resulting in the efficient disposal of over 4000 crucial during COVID-19, and Arms License Issuance System (ALIS)
files through the platform.
its support in events like JAN- Implemented by the District Centre, ALIS
Janta ke Darbar me JilaAdhikari SAMVAAD showcases its pivotal assigns a Unique Number (UIN) to arms licenses,
The “Janta ke Darbar me JilaAdhikari” web with training provided to officials. So far, 1233
portal and mobile app has revolutionized direct role in digitalizing district licenses have been issued through ALIS in
communication between the District Magistrate administration and enhancing Darbhanga.
and the residents of Darbhanga. This platform public service delivery.
allows citizens to submit grievances for prompt Aapda Sampoorti
NIC Darbhanga has played a critical role
in implementing NIC Bihar’s online software
designed to record data of disaster-affected
families. In response to Darbhanga’s high flood
risk, the NIC District Unit has meticulously
Rajeev Kumar Jha gathered data from all families across 308
Technical Director & DIO Darbhanga District Website
rajeev.jha@nic.in The official website of Darbhanga district Panchayats in 18 Blocks, amounting to a total of
(https://darbhanga.nic.in) functions as an 784,409 family records. These details have been
extensive digital portal for various government uploaded to the Apda Sampoorti server, a disaster
services. Recently modernized using the S3WaaS management portal, facilitating the distribution
platform, it offers enhanced user accessibility and of ₹6000 to each affected family via PFMS.
Rupa Kumari streamlined access to information. The website is
STA-B & ADIO consistently updated with the latest government eLabharthi
rupa.kumari@nic.in announcements and advisories, ensuring timely NIC Darbhanga has enhanced the District
and accurate information dissemination to the Social Security Office’s capabilities by providing
public. advanced ICT support. This initiative enables real-

16 informatics.nic.in April 2024