Page 13 - informatics_april_2024

From the States

(DHFW) Karnataka, the Employees’ State Insurance Moreover, FRUITS aids developmental
Corporation (ESIC) under the Government of departments in addressing various challenges,
India, and the Department of Animal Husbandry. including preventing multiple benefits to the
same beneficiary, curbing impersonation, and
AIS detecting fraudulent benefit claims with fake
AIS (AI Tool for text transcription, documents. Currently, FRUITS boasts a total
summarization & translation) is a user-friendly of 95 lakh registered farmers, with 7.6 crores
web-based solution designed to assist Courts, beneficiaries receiving Direct Benefit Transfers.
Government departments, Commissions, and
Tribunals in converting spoken content into text, Kutumba
translating documents into local languages, and Kutumba is a comprehensive Entitlement
generating quick summaries of lengthy content. Management System evolving into an Integrated
Developed with the support of the ‘Centre of Social Information System (SIIS). It encompasses
Excellence AI team’ of NIC, this tool streamlines a social registry, integrated beneficiary
various tasks related to text processing. management systems, beneficiary registry,
Key functionalities of the AIS tool include payment platform, and grievance redressal
translating content into local languages, bulk system. Serving as a platform for providing
uploading of recordings for transcription, suo-moto services to citizens, Kutumba aims to Fig 2.4 : Components of Kutumba - A Social
and obtaining the transcribed text in Word/ achieve universal coverage of all residents in the Registry and Entitle Management System
PDF formats. Additionally, users can download State of Karnataka.
translated and summarized text in Word/PDF This system empowers residents to self- the highest in the country. These services
formats for easy access and reference. enroll/update their family details, streamlining encompass both Government-to-Citizen (G2C)
User departments benefiting from AIS include the process of accessing benefits from various and Government-to-Business (G2B) categories,
the High Courts of Karnataka, Jammu & Kashmir, programs or subsidies automatically, without significantly reducing the compliance burden for
West Bengal, Assam, and the Karnataka Electricity the need for application submissions. Notably, citizens and facilitating ease of doing business.
Regulatory Commission. Kutumba is built using secondary data, Running on the Service Plus platform of
eliminating the need for laborious surveys while NIC, Seva Sindhu offers an end-to-end digital
State Projects ensuring efficient service delivery to citizens. solution, encompassing application submission,
DBT Platform Seva Sindhu documentation, fee payment, status tracking, and
The Direct Benefit Transfers (DBT) Platform Seva Sindhu, built on the ‘ServicePlus’ delivery of output documents and certificates.
serves as a unified solution facilitating Direct Platform of NIC, represents a landmark initiative All services undergo digital processing through
Benefit Transfer from the Government to of the Government of Karnataka. Developed with integrated workflows, ensuring efficiency and
beneficiaries. Positioned between the Beneficiary continuous support from the Service Plus teams transparency. To date, Seva Sindhu has processed
Management software of various departments of NIC-Hqrs and NIC-Karnataka, it has garnered over 6 crore applications and collected ₹ 100
and the treasury/bank, it enables Aadhaar recognition, including an award from the Hon’ble crores in department fees and service charges.
Enabled Payments directly into the beneficiary’s Prime Minister of India, for its seamless, end-to- Integrated with various citizen service centres
bank account. end delivery of citizen services without human such as Grama One, Janasevaka, Karnataka
This comprehensive platform ensures accurate intervention. One, and Bangalore One, Seva Sindhu aims to
linking of Aadhaar to beneficiaries, maintains As its name suggests, Seva Sindhu serves as a consolidate all departmental services onto a
a common data vault, and adheres to UIDAI single platform offering a multitude of services to single platform. Its overarching objective is
guidelines. It provides essential services such citizens in a cashless, contactless, and paperless to provide government services in a cashless,
as Identity Validation and Financial Address manner. Launched in March 2018 with 35 services faceless, and paperless manner, advancing
Validation. Additionally, the e-Governance from 6 departments, it has since evolved into a accessibility, cost-effectiveness, accountability,
department, acting as the nodal agency for DBT, comprehensive agency providing close to 820 and transparency in governance.
utilizes the platform to monitor and facilitate services across 90 departments, boards, and State Scholarship Portal
smooth implementation. corporations of the Government of Karnataka, The State Scholarship Portal (SSP) serves as
Since August 2023, the platform has successfully
facilitated payments to approximately 3 crore Fig 2.5 : Inauguration of National level Blockchain training at Administrative Training Institute Mysuru
beneficiaries each month.
FRUITS
https://fruits.karnataka.gov.in/
The Farmer Registration & Unified Beneficiary
Information System, known as FRUITS, is an
e-Governance initiative designed to manage and
maintain a comprehensive registry of farmers.
FRUITS serves as a centralized platform for all
agriculture and allied departments to provide
benefits to eligible farmers.
Functioning as a soft infrastructure project in
the agriculture sector, FRUITS acts as an inventory
of farmers, their land holdings, and the benefits
they receive. By maintaining a well-organized and
scrutinized farmer database, FRUITS eliminates
the need for farmers to navigate through
bureaucratic hurdles to access benefits.

April 2024 informatics.nic.in 13