In a major step toward digital governance and citizen-centric service delivery, the Hon’ble Finance Minister of Punjab, Shri Harpal Singh Cheema, launched the Pensioner Sewa Portal (PSP) on November 3, 2025. It is a comprehensive online platform designed to simplify and streamline pension-related services for pensioners and family pensioners across the state.
Describing the portal as a “one-stop digital solution”, Shri Cheema highlighted that the initiative aims to automate the workflow of pension disbursal case processing, minimize manual intervention, and ensure timely, transparent service delivery. The Pensioner Sewa Portal, developed and implemented by the National Informatics Centre (NIC), Punjab, represents a key milestone in the State Government’s mission to enhance administrative efficiency through digital innovation.
Initially, the portal will offer six major services:
- Submission of Digital Life Certificates via the Jeevan Pramaan mobile app
- Conversion of Pension to Family Pension through the succession module
- Leave Travel Concession (LTC) application facility
- Submission of Pension-Related Grievances through an integrated grievance module
- Profile Updation for personal details
- Access to services through multiple channels, including mobile phones, PCs, laptops, Sewa Kendras, pension disbursing banks, and district treasury offices
Pensioners can register on the portal using Aadhaar-based e-KYC authentication, allowing secure and convenient access to services from the comfort of their homes.
The launch event was attended by Director, Treasury and Accounts, Shri Arvind Kumar MK, IAS, along with senior officials from the Government of Punjab. Representing NIC Punjab were Smt. Usha Rai, ASIO (State); Shri Anoop Kumar Jalali, Scientist-F & HoD; and Shri Anil Katiyar, Joint Director (IT), who also served as the Team Lead for the Pensioner Sewa Portal project.
Commending the NIC Punjab team for their dedication and timely execution, Shri Cheema
said,
“The Pensioner Sewa Portal embodies our government’s commitment to citizen-centric
governance and digital empowerment. It ensures that senior citizens and pensioners—who
have served the state with dedication—receive efficient, transparent, and hassle-free
services.”
The Pensioner Sewa Portal marks a major stride in Punjab’s digital transformation journey, reinforcing the government’s vision of accessible, technology-driven governance for every citizen.
