Page 41 - Informatics, January 2022

Appscape

Mobile District for services from different departments. • Python - high-level and general-purpose pro-
The features are -
gramming language
Directory (mDD) • Selenium - a portable framework for testing web
• Citizens have access to all government services applications.
elephone directory is an important information through the app from the comfort of their own • Dart - client-optimised programming language
service in our daily lives. In emergency, it is without going to the government offices or for apps on multiple platforms mainly used in
in time. Moreover, it is a cumbersome task to • Citizens can filter those services based on their
Tdifficult to get the contact details of an officer Common Service Centres. the Flutter Framework.
ids, which are changed frequently. The district • category or the department. R Sudarshan, PSA (karmys@nic.in)
maintain their present contact numbers and email
Citizens can access all the information including
directory listing the mobile numbers (personal/ the document required for each service through
the app.
and email IDs of officials with search facility will • Frequently visited service Tab for Quick access to Ente Ration Card
Official), landline numbers, WhatsApp numbers

be useful for all ,especially in emergency situation. • the services for the citizen.
Dashboard link of all department service deliv- nte Ration Card – an android mobile app –
developed for Civil Supplies Department,
The mobile District Directory (mDD) solves the ery status having Graphical representation with E Government of Kerala has been enhanced with
drill down features.
by filtering the department, designation and office • Global search of any service with a search 19 e-Services related to Ration Card Management
purpose for the district. One can search the details
using the search facility for quicker selection. This keyword. System (RCMS). This enables citizens / cardholders
app also has the direct dialling facility to avoid the The major stakeholders include to apply for online services, remit ration card fees
and print the ration card using the mobile app. The
number and type that number into the dialler. By • Citizen services include Issue of New ration card, Addition of
manual interaction of noting down the required
clicking the selected number, it will directly copy •
Various Government Departments
Member, Transfer of Card, Surrender of Card, etc. which
•
the selected number into the dialler. • NIC citizens / card holders can avail through the App.

Kerala State IT Mission
By clicking the whatsapp number, the app • CDIT Kerala The salient features of the App includes-

redirects to WhatsApp for chat with that number. •
Likewise, when the searched email address is Mercy Sebastian, DIO (dio-koz@nic.in) Cardholder can log into the mobile app using
clicked, this app redirects to the compose option his ration card number. OTP sent to the mobile
of the email facility by automatically filling the • number registered in PDS database.
‘From’ and ‘To’ addresses. If more than one mail e-Services which consist of 19 services related to
client applications are available on the phone, one Ration Card Management System
can select the suitable email client for redirection JAGRUTI • For using e-Services , user-id and password
to the respective mail client app to compose the credentials are mandatory
mail. agruti, an Android mobile app, is perceived • Users of web application ‘e-Services RCMS’ can
to evolve as an alert service app to District use the same credentials for logging into e-Ser-
The mobile District Directory (mDD) app has been JAdministration in matters related to providing vices of Mobile App
developed on G2G & G2C basis and implemented in timely alerts on the Cases filed by petitioners • e-Services integrated with e-Payment of Treasury
Pudukkottai district, Tamilnadu. in Court against District Administration / Line portal of Government of Kerala for remitting
Department. This will enable the officers to prepare • services fees
M. Tamilselvam, DIO (tselvam.m@nic.in) the response well in advance and improve the Facility to upload the mandatory certificates
effectiveness of handling the court cases. The required for each service and photo of card owner
mobile app has been developed under the guidance • Print PVC / e-card
of Additional District Collector, Mysuru. This has • View ration card details which includes card
mSevanam been designed and developed as part of the DGMC • owner’s family details
View status of online application submitted by
2021 conducted by NIC. The app was launched by
m Sevanam mobile application has been the District Collector, Mysuru. • the card holder

View details of ration purchased,
•
designed & developed by NIC Kerala for
This app is restricted to officials of departments
Locate nearest FPS location etc.
Kerala State Government. The objective of
the application is to provide all online services who can register and use the services provided The Ente Ration Card mobile App has so far more
through the app. The major stakeholders of the
offered by various government departments under app are, District Administration, Line Departments, than 6.5 Lakhs downloads.
a single umbrella. Using API integration technology, Ecourts Division and National Informatics Centre.
the mobile app provides all the citizen services Technology Stack Used - Ajith Brahmanandan, STD (ajithb@nic.in)
incorporated in the portal, services.kerala.gov.in.
At present, the mobile application provides 444 • Android Studio - Android Development Environ-
services from 58 departments under the Government ment
of Kerala. In the current version available in Google • Flutter – Hybrid Framework used for develop- For NIC apps related query, please contact
Play Store, the citizen needs to authenticate ment Android
in the respective department sites for availing • SQLite – A relational database management sys- Sandeep Sood
Email: sood.sandeep@nic.in | Phone: 0177-2880890
services. It is proposed to integrate Jan Parichay tem which is used as local Database in the client iOS
authentication in the updateed version which • MySQL - is a relational database management Andrews Varghese
will be released soon. This will facilitate a single system used for the backend services. Email: kerkan@nic.in | Phone: 0497-2700761
sign-on facility using which the citizen can access • PHP – PHP scripting language was used for the Visit the Mobile App Store at
all services without any multi user authentication API development. https://egovmobileapps.nic.in
January 2022 informatics.nic.in 41