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Interview



          with evidence-based policy design. Secondly,   compliance for establishments and tracking of   and Renewal under different Acts, Licence
          information once provided to the department   labour entitlements. Auto renewal of licences   and Renewal of licences under different Acts,
          did  not  need  to  be  provided  again,  meaning   would happen on furnishing of annual returns   License for contractors, Approval of plan and
          the department would collect far lesser   and online payment of licence fee.  permissions.
          information from labourers at the time of
          scheme  applications.  Thirdly,  the  reach  and   You were talking about Scheme Redesign   You have also done process reengineering for
          availability of the Labour Department portal   based on analytics platform. Would you   different processes.
          was greatly expanded via the agnostic mobile   elaborate on this please?  Reengineering governance processes, under
          application.  Next,  the  new  database  created   As of now there are 68 schemes under which   Unified Registrations & Licences for all Acts,
          by the department automatically prevented   workers can avail benefits. All these schemes   Rules and Boards, we have reduced eight
          duplicate  entries.  Fifth,  the  department  was   have been made online. However, there are   existing  forms  to  just  one  form.    Towards
          able to streamline its efforts to ensure that all   various problems that plagued the system.   developing system for ease of compliance
          unregistered labourers were now registered.   Firstly,  the  workers  need  to  be  aware  about   for establishments and tracking of labour
          By analysing the number of unregistered   all schemes and benefits available to them.   entitlements, existing 91 registers have been
          labourers in each district, we were able to set   Secondly, a lot of the schemes were designed   reduced to two registers only. Centralised
          specific targets and mobilise our district teams   many years ago – there was no guarantee that   online system to track workers health and
          to carry out this work.            the benefits provided under these schemes   ensure  assistance  to  the  workers  is being
                                             addressed the current needs and problems   developed. This will track accidents to
          May I request you to throw some light on the   of the workers. Thirdly, the application   ensure receipt of workers entitlements and
          special migration module developed.
                                             process under the schemes (specifically the   compensation.  Finally,  an Online  Grievance
          Yes, the questionnaire was created specifically   documentary requirements) were complicated,   Redressal  system  is  being  developed
          to help register and track the movements of   and workers often got stuck at this stage.   which would facilitate Choice centres to fill
          migrant workers into and out of the state.                             application form on behalf of workers. Labour
          The Labour Department tied up with the   So, to address the above issues, we decided to   Inspectors can approve this from their panel.
          Department of Rural Development (Panchayat   analyse the data available to us. Based on a
          Sachivs) and the Department of Urban   five years trend and time series analysis of the   We are grateful to you for sharing your vision
          Affairs and Development (Ward Moharrirs) to                            with us. Before concluding would you like to
          maintain a live, updatable register of migrant                         share any important point you have in mind.
          workers.  This  database  was  synced to  the   35             35      I would like to thank Dr. AK Hota, DDG & SIO,
          larger registration database to once again   30                        Chhattisgarh, Shri Satyesh Kumar Sharma, TD
          ensure that information that was already                               and HoD, Shri Saurabh Dubey, Scientist-C, Smt.
          with the department was not collected unless   25                      Jyoti Sharma, Scientist-B and their team, Shri
          necessarily. Through this system, Chhattisgarh       21                SS Painkara, Dy. Labour Commissioner, Labour
          will be able to track migration trends, and work   20                  Department  for taking the initiatives ahead.
          with the destination states to ensure that its   15
          labourers continue to receive scheme benefits   12                     I have a vision to develop Enterprises
          even while migrating.                10                                Architecture (EA) in the Labour Domain. You see,
                                                                                 several  stakeholders  like  Health, Education,
          With increase in number of workers your   5                            Urban Development, Tribal development,
          targeted beneficiary will be more and for that   0                     Industry, ESIC and EPFO need to be integrated
          you would require more budgetary support.   LWB    CGBoCWWB   UWWB     to track the establishment registration,
          How do you look at that aspect?                                        entitlement tracking and automated benefit
                                                68 Schemes covered under various Boards  disbursal. Enterprise architecture (EA), so
          You may be aware that the main source
          of budgetary provision comes as cess   beneficiaries and the data, we are now focused   developed, can proactively and holistically
          from establishment and factories. The   on  designing  four  schemes  -  Death  and   lead enterprise responses to disruptive forces
          cess collection from Building and other   Disability, Maternity Benefits, Severe Illnesses   by identifying and analysing the execution of
          Construction Workers Welfare Board - BoCWB                             change towards desired vision and outcomes.
          is around 150 crore now. There is lack of system   and Scholarships. Finally, we are also working   I would like to request NIC to extend support
          for calculation or assessment of cess. We are   on moving towards a system of automated   towards this.
          now targeting to increase the cess collection   entitlement tracking and benefits disbursal.   Chhattisgarh is being among the first few states
          to 450 crore. For this we also need to increase   Under this system, the Labour Department   across the country to adopt such eGovernance
          the  registration  of  establishments.  There  are   will tie up with other state departments to   application  in  labour  domain  is  certainly  a
          different registration systems for different kind   proactively track important life events /   positive message for the government and
          of establishments and factories under different   triggers such as birth, education, pregnancy,   citizen. Thanks a lot Sir.
          Acts, Rules and Boards leading to loopholes in   injury  and  death,  and  automatically  provide
          the registration system. We are targeting to   benefits to labourers when any such trigger
          increase establishment registration under LWB   event takes place.
          to increase from 6420 to 15,000.
                                             That’s a great idea. Under your leadership
          What are the steps being taken towards this?  Labour department of Chhattisgarh has
                                             achieved 100% reforms under Ease of Doing   Interviewed by
          We are developing Unified registration and   Business.
          licensing system with support of NIC for
          all establishments / factories across new   Yes, under comprehensive Ease of Doing
          labour codes. Integrated systems will avoid   Business there are 102 reform points.  All points   Satyesh Kr. Sharma
          data  mismatches and  reduce  harassment   have been complied. It covers Single  Online   Technical Director
          and duplication. Unified Annual Returns is   Window  System,  Labour  Regulation  Enablers,   satyesh@nic.in
          being planned to monitor compliance and   Inspection Reform Enablers, Compliance
          auto renewals. This will facilitate ease of   Inspections under different Acts, Registration



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