Page 5 - info_oct_24

From the States

the appellant for hearings, issue directives, and
request responses, which can be uploaded online. IC Haryana has been instrumental in transforming Haryana into a digitally empow-
The system supports rescheduling hearings, Nered economy. Today the Citizens of Haryana get fast, hassle-free, and time-bound
issuing interim orders, and delivering final service delivery. The innovative, cashless, paperless, and faceless digital solutions have
judgments, while both the HRTSC and SGRAs have ensured an end to nepotism and corruption.
the authority to impose penalties on DOs, with Haryana provides nearly 600 digital services to citizens. The Flagship programs like
compensation potentially awarded to citizens. Antyodaya SARAL, Parivar Pehchan Patra (PPP), Integrated Web-HALRIS, Meri Fasal Mera
The AAS also supports manual appeal Byora and GePNIC e-procurement platform are unique initiatives providing e-services,
submissions via the Antyodaya Saral Portal family and personal identity services, authentic land records, direct payment to farmers for
(https://saralharyana.gov.in) or the Antyodaya their produce and transparent e-tendering facilities. By automating workflows, digitizing
Saral Helpline at 0172-3968400. If applicants are records, and enabling real-time data sharing, NIC Haryana has created a transparent and
dissatisfied with FGRA or SGRA decisions, they responsive governance system that delivers citizen services more efficiently.
can use the Auto Appeal System (https://aas. The dynamic and authentic PPP database comprising 73 lakh verified families ensures
saralharyana.nic.in) alongside the portal and that citizens can easily access benefits such as old-age pensions, caste and income certif-
helpline for further appeals. icates, and other welfare programs without repeatedly providing documentation. The par-
To date, 440 services and schemes across 41 adigm of service delivery has now shifted towards “proactive service” delivery where the
Departments, Boards, and Corporations have applicant doesn’t need to fill up a form or apply for a service, rather,
been integrated into AAS, with over 14.23 lakh it is the Government that reaches out to the citizen who is found
appeals filed and 98.7% (14.04 lakh) successfully to be eligible for any state welfare scheme. Consent is taken from
resolved. citizen for the welfare scheme and if citizen is interested in avail-
ing the scheme, benefit of the scheme accrues from next month.
Policy Based Transfers in HRMS A few examples of proactive services are Old Age Pension, Widow
The online policy-based transfer system is Pension, Divyang Pension, Widower and Unmarried Pension, BPL
a vital part of the government’s administrative Ration Card, Ayushman Bharat Medical Insurance and Mukhya
framework, designed to efficiently manage large- Mantri Vivah Shagun Yojna.
scale employee transfers within specific cadres.
Each cadre follows a transparent, government-
approved policy framework outlining clear
transfer criteria. At the core of this system is a
detailed policy document, specifying factors like Vijayendra Kumar, iAs
service tenure, performance ratings, and other Principal Secretary, Human Resources Department, Govt. of Haryana
relevant criteria. Eligible employees are identified,
objectively scored, and matched to vacancies,
ensuring fairness and merit-based decisions. HRMS Haryana Comprehensive Cashless Health
The system operates through two portals: HRMS https://hrmshry.nic.in/ Facility
(https://hrmshry.nic.in), the administrative hub for The Human Resource Management System The Ayushman Bharat Haryana Health
nodal officers to manage transfers, and IntraHry (HRMS) platform in Haryana is used to manage Protection Authority, in collaboration with
(https://intrahry.gov.in), where employees can the service records of over 3.3 lakh employees. NIC-Haryana, has developed a portal to issue
review scores, submit preferences, and participate It automates HR functions like transfers, Comprehensive Cashless Health Facility (CCHF)
in the process. This streamlined, technology-driven promotions, and leave applications. The system cards to government employees and pensioners.
approach reflects the government’s commitment has processed 38 lakh ACRs, 1,34,035 general To generate a CCHF card, an employee must
to efficiency, transparency, and employee welfare. Transfers, and 17 lakh Leaves, providing a more ensure their Parivar Pehchan Patra (PPP) ID is
So far, 8,138 employees have been transferred transparent and efficient HR management linked with the HRMS and e-Pension system
databases.
under 156 policies. framework for the state government.
NIC has created and shared an API with the
Ayushman Bharat National Health Authority (NHA)
to facilitate the generation of CCHF cards. This API
has been successfully tested and integrated by
10.44 Lakh+ 16.32 Lakh+ 7.65 Lakh+ the NHA team.
Proactive SC Certificates Proactive Income Certificates Proactive BC Certificates Antyodaya SARAL Haryana
Issued Issued Issued http://saralharyana.gov.in
SARAL (Simple, All-Inclusive, Real-Time, Action-
Oriented, Long-Lasting) is a flagship initiative by
2.95 Lakh+ ~16 Lakh ~14 Lakh the Government of Haryana, aligned with the
New Beneficiaries added in Old Additional Ration Cards added Additional families enrolled Digital India vision. It digitizes and streamlines
744 services and schemes across 59 departments,
Age Pension in PDS as compared to before under the Health Insurance enhancing accessibility, transparency, and
proactive scenario Scheme (Chirayu)
efficiency. Built on the Service Plus Framework,
SARAL offers online access to 542 services, with
15000+ 10 Lakh+ Farmers 1.75 Lakh+ real-time tracking through the Antyodaya SARAL
Dashboard.
Schools, Colleges, Universities, Procurement of produce linked Proactive OBC Processing over 50,000 applications daily via
ITIs & Polytechnics integrated to land records and payments Certificates Issued 117 SARAL Kendras and 18,000+ Common Service
for admissions directly into accounts Centers (CSCs), the platform delivers reliable
service. During the pandemic, SARAL swiftly

October 2024 informatics.nic.in 05