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From the States
Cash Collection) (G2E & G2C): Manages the and enter all necessary details for registration travel from other islands. e-Counselling is a
generation of energy bills and cash collection as per their documents. Applicants must submit digital platform designed to streamline the seat
for both government-to-employee (G2E) and the documents for verification at the allotted allotment process for Lakshadweep candidates
government-to-citizen (G2C) interactions. time before the Sub Registrar Office (SRO). The seeking admission to mainland colleges after
III. Complaint/Fault Management System SRO official will then verify the entered details completing their school education, eliminating
(G2E & G2C): Provides a system for managing and either approve or reject the request based the need for extensive travel.
consumer complaints and faults. on the records. The public can check the status Features:
IV. Consumer Portal Online (G2C): Offers an of their submitted applications through Public • End-to-end digitized process flow
online portal for consumers to access various Pearl. • Online registration for candidates
services. • Online verification
Land Records Information System • Online application status tracking
Operational Features
• Public portal & official website (https://land.utl.gov.in) Online counselling sessions
The computerization of land records in •
• Total Consumer Management System Lakshadweep has been achieved through • Sponsoring letter generation
• SMS & e-mail alerts for consumers digitization, ensuring that land and owner
• Consumer login and CSC service interface details are accurately entered into the system. e-Permit
• Online application for service connections Various reports are generated to meet the (https://epermit.utl.gov.in)
• BillDesk and NSDG/NSDL payment gateway diverse requirements of the administration. The issues permits for visiting the islands of
The e-Permit application processing system
integration application is integrated with digital maps via Lakshadweep for various purposes. It is a key
• Wallet payment and BBPS integration the Collabland application, enabling citizens to initiative by the Lakshadweep Administration
(launched in December 2020) check map details by providing the survey or to advance e-governance. Given the strategic
• Mobile app for reading collection (PowerLAK subdivision number of their land parcel. significance of Lakshadweep under the Union of
Reader-app) Functional Coverage: India, entry to the islands is restricted, and the
• Workflow-based Complaint Management Cell • Record of Right UTL Government issues permits to those wishing
•
PGDMS • Land Register Extract to visit.
Fair Area List
Visitors can apply online for permits and
(https://pgdms.utl.gov.in) • Island-Wise Landholdings download approved permits in PDF format.
Management System (PGDMS) is a web-enabled • Owner-Wise Holdings Features:
&
Distribution
Generation
Power
The
backend application designed to monitor • Land Type-Wise Holdings • Tracking of permit holders
the operations of powerhouses and solar • List of All Landowners • Statistics of visitors
photovoltaic (SPV) power plants in Lakshadweep • Missing Survey Numbers • Profession-wise statistics of various islands
for the Electricity Department. This system • SMS integration
utilizes a role-based authentication mechanism e-Counselling • Online payment integration
to ensure secure access and is workflow-based (https://ecounselling.utl.gov.in)
The Department of Education, Lakshadweep,
to streamline operations. used to conduct the seat allotment process for Online Inventory System
(https://powerlak.utl.gov.in/invent/login.aspx)
• Features: higher studies in mainland colleges through a Developed for the Department of Electricity,
End-to-end computerization of powerhouses
• Real-time monitoring of diesel generators cumbersome procedure. This involved inviting UT of Lakshadweep, this online system tracks
applications to the Education Directorate,
inventory and manages activities in a workflow
and SPV power plants
preparing candidate rank lists, and selecting model. It ensures transparency and security
School Application Suite seats from Kavaratti, requiring candidates to with at least two levels of user control and
School application suite is a significant
advancement in centralizing and streamlining Fig 3.1: eCounselling Lakshadweep Homepage
the management of educational data across the
scattered islands of Lakshadweep. By providing
a unified platform for collecting and managing
teacher and student details, it enhances
coordination among the various schools. The
system also facilitates student transfers and
promotions and generates comprehensive
reports on both students and teachers. Figure
3.2 showcases the number of (a) schools, (b)
teachers, and (c) students registered on the
school application suite across various islands.
PEARL
PEARL (Package For Effective Administration
For Registration Laws) Registration Software
streamlines all functionalities of Sub Registrar
Offices in Lakshadweep. It consists of two
modules: Public Pearl (https://pearlnet.utl.gov.
in) and Open Pearl (https://openpearl.utl.gov.in).
Through Public Pearl, citizens can apply for
required services by signing up and logging in.
They can obtain a token from the available ones
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