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From the States

e-services, such as digitally signed ROR (Khatian),   is a flagship initiative by the Labour Welfare       As a key technology partner to the
Plot Index, and Plot Map delivery to citizens.        Board under the Department of Labour, GoWB.                Government of West Bengal, NIC
                                                      It ensures social security for unorganized sector    West Bengal has facilitated many eGov-
   Through server-to-server data exchange             workers without any contribution required from
between land offices and Registration Offices,        the beneficiary. Both the beneficiary’s and the      ernance initiatives of the State Govern-
contactless mutation has been successfully            government’s contributions are covered by the
implemented. Additionally, Jomir Tathya, a            government itself.                                   ment to make West Bengal a digitally
trilingual mobile app developed by NIC, facilitates
mServices, further enhancing accessibility and           The BMSSY web application functions as a          enabled State. Some of the landmark
convenience for users.                                workflow-based system to gather information
                                                      on unorganized workers through SLO/Collecting        projects that immaculately executed
SilpaSathi                                            Agents in rural and urban areas. It issues a unique
                                                      Social Security Identification Number (SSIN) and     in partnership with NIC in West Ben-
https://silpasathi.wb.gov.in                          a Samajik Mukti Card to approved beneficiaries.
   SilpaSathi serves as a comprehensive solution      The application also includes modules for Death      gal are Duare Sarkar, Paray Samad-
                                                      or Disability claims, Provident Fund calculations
catering to entrepreneurs, MSMEs, and artisans in     on maturity or partial withdrawal, and SLO           han, eAbgari, eNathikaran, eBhuchitra,
West Bengal. This portal offers a single-window       commission.
system where applicants receive a unique                                                                   eWBMTCL, Bina Mulya Samajik Surak-
Common Application Form (CAF) ID, facilitating        Karmasathi Parijayee Shramik
seamless access to a range of services. It allows                                                          sha Yojana, eVahan & Sarathi, eOffice,
document uploads, online payments, and                https://karmasathips.wblabour.gov.in
verification of details, enabling the acquisition of     The Karmasathi Parijayee Shramik scheme is a      SilpaSathi, Backward Class Certificate
Final Certificates or Licenses through the pull API
from the Legacy system.                               comprehensive initiative established to support      Generation, Karmasathi, West Bengal
                                                      migrant workers who departed the state during
   To enhance citizen engagement and                  the COVID-19 period. Its primary objective is        Health Scheme for employees, var-
communication, SilpaSathi also includes a mobile      to ensure the security, safety, and assistance
app. Some key milestones achieved include:            of these workers, including compensation in          ious social security & DBT schemes
                                                      the unfortunate event of death, repatriation
•	Over 2.5 Lac enterprises benefitted in the past     of deceased bodies, and facilitating cremation       such as Jaibangla, Lakshmir Bhandar,
                                                      through their family members or nominees.
12 months through simplified clearance pro-           This initiative operates as a workflow-based         Kanyashree, Rupashree, Student Credit
cesses, including real-time, auto-renewal, and        system, capturing diverse information about
deemed approval of applications.                      migrant workers either directly through a mobile     Card, Swami Vivekananda Merit-cum-
                                                      application or via special drives such as ‘Duare
•	Rationalization of 800+ burdensome compli-          Sarkar,’ house-to-house surveys, and ‘Bangla         Means Scholarship etc. Many of our
                                                      Sahayata Kendra’ (BSK). It aims to create a
ances for businesses within the last 12 months.       database encompassing various categories             eGovernance initiatives have received
                                                      of migrant workers, enabling the provision of
Lakshmir Bhandar                                      necessary aid and support while enhancing their      prestigious international and national
                                                      overall well-being.
https://socialsecurity.wb.gov.in                                                                           accolades.
   Lakshmir Bhandar is a flagship scheme by           Kanyashree
                                                                                                           Apart from the existing projects, the
the State governments Department of Women             https://wbkanyashree.gov.in
& Child Development and Social Welfare. Aimed            Kanyashree, a flagship programme of GoWB,         NIC West Bengal is enthusiastically
at enhancing the financial status of women, this
initiative utilizes the Lakshmir Bhandar portal,      being implemented by the department of Women         and proactively taking up new chal-
developed and hosted by NIC.
                                                                                                           lenges in emerging technologies such
   The portal facilitates beneficiary registration
and monthly financial assistance disbursal to                                                              as AI, Blockchain, Machine Learning,
unemployed women aged 25 to 60. Amounts are
credited directly to their Aadhaar-linked bank                                                             etc. Recently, we have conceptualized
accounts. API-based integration with various
platforms like SMS, JanmaMrityu portal, PDS,                                                               and deployed an end-to-end Beneficia-
Caste Certificate, and CS Dashboard ensures
efficient monitoring and MIS generation.                                                                   ry Management and comprehensive

   Presently, the application caters to over 2.04                                                          Social Registry Ecosystem as inclusion
crore beneficiaries, facilitating seamless Direct
Benefit Transfer (DBT) of more than ₹ 18,000                                                               system to ensure universal coverage
crores annually.
                                                                                                           and monitoring.
Jaibangla
                                                                                                           I congratulate and wish the entire
https://jaibangla.wb.gov.in
   Jaibangla serves as a unified pension portal for                                                        NIC team success in their new initia-

multiple social pension schemes in West Bengal.                                                            tives and urge them to explore hither
This ICT-based platform offers an end-to-end
solution for application, approval, and monthly                                                            to untouched
pension payment across seven government
departments and 17 schemes. Currently, Jaibangla                                                           areas       where
accommodates approximately 63 lakh approved
beneficiaries.                                                                                             eGovernance

Bina Mulya Samajik Suraksha Yojana                                                                         can improve

https://bmssy.wblabour.gov.in                                                                              service deliv-
   Bina Mulya Samajik Suraksha Yojana (BMSSY)
                                                                                                           ery to the people.

                                                      Fig 2.1:  JomirTothya Mobile App                                           H. K. Dwivedi IAS

                                                                                                                                                 Chief Secretary
                                                                                                                                  Government of West Bengal

                                                                                                           and Child Development & Social Welfare, is a
                                                                                                           conditional cash transfer scheme which aims
                                                                                                           at improving the lives of millions of adolescent
                                                                                                           girls having poor socio-economic background
                                                                                                           through educational, social, financial and digital
                                                                                                           empowerment.

                                                                                                              The project has received multiple
                                                                                                           e-Governance awards including UNPSA Award,
                                                                                                           Skoch Award, UN WSIS Award, GEM-TECH Award,
                                                                                                           National e-Governance Award.
                                                                                                           Key Features

                                                                                                           •	Image Processing Techniques, like Human Face

                                                                                                           Detection, OCR, QR Code used

                                                                                                           •	Integration with Banglar Shiksha Portal, Swami

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