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eGov Products & Services
eGov Products & Services
Puduvai Kalal

Strengthening Governance
Through Digital Transformation

Edited by NISSY GEORGE

he department is committed to upholding a Online Services Offered
fair and transparent excise system, fostering • Bidders’ registration
Taccountability, integrity, and public trust. • Single and multiple registration options
By monitoring and regulating excise activities, it •
works to prevent illicit trade practices, protect The State Excise Department Solvency and EMD details captured and adjust-
consumers, and safeguard public health and ed dynamically during auctioning
safety. A key function of the department is the of Puducherry is a key • Dynamic extension of bidding time
licensing and supervision of establishments government agency responsible • Minimum incremental bid amount can be de-
involved in the production and distribution for regulating excise activities fined
of alcoholic beverages, ensuring adherence • Department can define shops listed for auc-
to prescribed guidelines and standards. This within the Union Territory. tion and their active duration
regulation promotes responsible consumption With revenue generation as
and helps mitigate the negative impact of alcohol License Registrations
on society. its primary objective, the The e-services platform offers an online license
NIC Puducherry has played a pivotal role department plays a crucial registration system, allowing individuals and
in transforming State Excise E-Services, businesses to apply for and obtain excise licenses
enhancing efficiency, security, and accessibility role in excise duty collection conveniently. This streamlined process eliminates
for stakeholders in the excise sector. Through and permit issuance. It manual paperwork and reduces processing time.
technological expertise, infrastructure support, Applicants can submit documents and track the
security measures, and capacity-building ensures the implementation status of their applications through the online
initiatives, NIC Puducherry has enabled the and enforcement of excise portal.
department to implement efficient, secure,
and user-friendly e-services. By leveraging laws, maintaining compliance Online Services Offered
NIC Puducherry’s support, the State Excise with relevant regulations and • License registration for distilleries, FL2 tour-
Department can better serve stakeholders ism, and microbreweries
policies.
• Registration of new brands and labels
• Online payment through e-GRAS
• Real-time status tracking
• Department workflow approvals
• EODB compliance
and foster a digital ecosystem that promotes • MIS reports
V. Gopi Swaminathan transparency, convenience, and regulatory
Sr. Technical Director & SIO compliance. Permit Approval System
gopi.pon@nic.in The State Excise E-Services incorporate a
Process digital permit approval system for issuing various
The State Excise Department operates through permits, including export, import, transport, and
a structured system that manages various local permits. This system eliminates paperwork,
aspects of excise regulation and administration. speeds up approvals, and provides real-time
Shafiulla B. It ensures compliance, revenue collection, and status updates. It ensures compliance with excise
Technical Director transparency in the sale and distribution of regulations and smooth business operations.
Shafi.b@nic.in goods and services.
Online Services Offered
Arrack, Toddy, and Auctioning • Apply for various permits online (Import/Ex-
The State Excise E-Services include a robust port/Transport/Local/Arrack)
online platform for conducting Arrack and Toddy • E-payment of excise duty
shop auctions. This feature ensures transparency
A. Sundiramurthi • Renewal of licenses, labels, and brands
Scientist-D and fairness, providing equal opportunities to all • Workflow-based approvals
murthi.as.@nic.in interested bidders. The digital platform simplifies
the bidding process, enhances efficiency, and • Issuance of IMFL and Arrack permits & licenses
reduces administrative overhead. • Issuance of hologram permits

32 informatics.nic.in April 2025