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From the States
expanded statewide by 2003, CARD replaced time- Key Features
he adoption of VAHAN and SARATHI, consuming manual procedures with an electronic • Online Filing & Tracking of RTI applications
Tdeveloped by NIC, has transformed registration system—streamlining property • SMS/Email Alerts for pending actions
the delivery of RTA services in Andhra valuation, stamp duty assessment, document • Role-based Access for Citizens, Nodal Officers,
Pradesh. These digital platforms have handling, and title verification. PIOs, and Appellate Authorities
enabled efficient, transparent, and cit- To enhance document privacy, AI–Nibhrit has • Real-time MIS Dashboards for monitoring per-
izen-friendly services, accessible any- been developed as an AI-driven solution that formance and pendency
time and anywhere. intelligently masks personal identifiers such as
Through VAHAN, the state effective- Aadhaar numbers, PAN numbers, and biometric • Digital Audit Trail for every action taken on a
ly manages a vast database of over 1.8 data (e.g., fingerprints) in Certified Copies (CCs) request
crore vehicle records, covering registra- of land records. This ensures secure sharing, The SIC Department Portal also provides
tion, tax payments, fitness, and permits. citizens access to RTI Act information, cause
The integration of a secure online pay- protects against identity theft, and aligns with lists, and Commissioner decisions. The RTIMIS
ment gateway has facilitated fully dig- data protection norms. application is finalized and will be launched soon
ital, cashless transactions for citizens. Key Innovations after departmental approval—paving the way for
SARATHI has simplified all driving • AI Algorithms trained to detect and mask sensi- a transparent, responsive, and citizen-centric RTI
license-related services, including ap- tive information ecosystem in Andhra Pradesh.
plication, renewal, and slot booking, en- • Hybrid Access Models for SROs and citizens—
suring minimal need for physical visits. manual and auto modes e-Transport
The e-Challan system, integrated https://sarathi.parivahan.gov.in
with ANPR cameras and mobile en- • End-to-End Digital Workflow for CC request, ap- https://vahan.parivahan.gov.in
forcement tools, has strengthened road proval, and delivery Andhra Pradesh has made significant strides
safety and compliance. • Secure PDF Handling to prevent data leaks in digitalizing transport services through the
While the platforms offer a robust post-masking SARATHI and VAHAN platforms, enabling faceless,
framework with a wide range of mod- • Scalable Engine capable of processing high CC paperless, and contactless service delivery across
ules, a few challenges persist. Man- volumes daily the state.
power constraints, limited ownership The application is ready for launch following
in issue resolution, rigid process flows, final review by the Commissioner, IGRS—marking a SARATHI Highlights
and data migration inconsistencies key step toward privacy-first digital governance in • 53 services upgraded to completely faceless,
occasionally affect seamless service ensuring zero office visits
delivery. Addressing these gaps with land registration. • Migrated all transport services across 83 offices
greater flexibility, timely support, and a (Jan 2022–Dec 2023)
collaborative spirit will further enhance SIC Portal • 10 Automated Driving Test Tracks operational
The SIC RTIMIS (State Information Commissions •
the system’s effectiveness. https://sic.ap.gov.in Issued 15.13 lakh Learner’s Licenses and 9.64
These platforms support Andhra lakh Driving Licenses, generating ₹220 crore in
Pradesh’s vision of “contactless, paper- Right to Information Management Information revenue
less, and faceless” governance, and we System) is a digital platform developed to manage
look forward to the complete lifecycle of RTI applications under VAHAN Highlights
continued collab- the RTI Act, 2005. It enables efficient filing, • 57 services made faceless and ready by June
oration with NIC tracking, and resolution of RTI requests across 2024
to improve fur- Public Authorities (PAs), promoting transparency • New Non-Transport Registrations and Fancy
ther and enrich and accountability in governance. Number Auctions launched in April 2022
RTA services for Built on a multi-tier architecture, RTIMIS • Statewide rollout completed by December 2024
the people of the includes a User Interface Layer for citizens, • 12 Automated Fitness Management Systems
state.
Nodal Officers, and PIOs; an Application Layer for (AFMS) functional
managing workflows and alerts; and a Database • Integrated VAHAN with e-Pragathi until full mi-
Layer for securely storing requests, roles, and logs. gration in Dec 2024
Manish Kumar Sinha, IpS Fig 2.3 Year wise statistics on LL and DL issued in Andhra Pradesh
Transport Commissioner
Government of Andhra Pradesh 6,00,000 LL Issued
NIC teams incorporated real-time feature 5,23,458 DL Issued
enhancements and district-level customizations 5,00,000
starting January 2024. A dedicated team from 4,54,842
the State Unit and District NIC offices played a 3,32,808
pivotal role in the successful execution of the 4,00,000
simultaneous Parliamentary and State Assembly 3,20,124 3,07,040
elections.
3,00,000
CARD 2,64,940
https://ainibhrit-card.ap.gov.in
CARD (Computer-Aided Administration 2,00,000
of Registration Department) is a flagship 1,80,940 1,48,519
e-Governance initiative by the Government of 1,00,000
Andhra Pradesh, aimed at fully digitizing the 2022 Year 2023 Year 2024 Year 2025 Year
land registration process. Launched in 1996 and As on 09-06-2025
10 informatics.nic.in July 2025

