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From the States


                                                  expanded statewide by 2003, CARD replaced time-  Key Features
                   he adoption of VAHAN and SARATHI,   consuming manual procedures with an electronic   •  Online Filing & Tracking of RTI applications
                 Tdeveloped  by  NIC,  has  transformed   registration  system—streamlining  property  •  SMS/Email Alerts for pending actions
                 the delivery  of RTA services in  Andhra   valuation, stamp duty assessment, document   •  Role-based Access for Citizens, Nodal Officers,
                 Pradesh. These digital platforms have   handling, and title verification.  PIOs, and Appellate Authorities
                 enabled  efficient,  transparent,  and  cit-  To enhance document privacy, AI–Nibhrit has   •  Real-time MIS Dashboards for monitoring per-
                 izen-friendly  services,  accessible  any-  been developed as an AI-driven solution that   formance and pendency
                 time and anywhere.               intelligently  masks  personal  identifiers  such  as
                  Through VAHAN, the state effective-  Aadhaar numbers, PAN numbers, and biometric   •  Digital Audit Trail for every action taken on a
                 ly manages a vast database of over 1.8   data  (e.g.,  fingerprints)  in  Certified  Copies  (CCs)   request
                 crore vehicle records, covering registra-  of land records. This ensures secure sharing,   The SIC Department Portal also provides
                 tion, tax payments, fitness, and permits.                           citizens access to RTI Act information, cause
                 The integration of a secure online pay-  protects against identity theft, and aligns with   lists, and Commissioner decisions. The RTIMIS
                 ment gateway has facilitated fully dig-  data protection norms.     application is finalized and will be launched soon
                 ital, cashless transactions for citizens.  Key Innovations          after departmental approval—paving the way for
                  SARATHI  has  simplified  all  driving   •  AI Algorithms trained to detect and mask sensi-  a transparent, responsive, and citizen-centric RTI
                 license-related  services,  including  ap-  tive information        ecosystem in Andhra Pradesh.
                 plication, renewal, and slot booking, en-  •  Hybrid Access Models for SROs and citizens—
                 suring minimal need for physical visits.  manual and auto modes     e-Transport
                  The  e-Challan  system, integrated                                 https://sarathi.parivahan.gov.in
                 with  ANPR cameras  and mobile  en-  •  End-to-End Digital Workflow for CC request, ap-  https://vahan.parivahan.gov.in
                 forcement tools, has strengthened road   proval, and delivery         Andhra  Pradesh  has  made  significant  strides
                 safety and compliance.           •  Secure PDF Handling to prevent data leaks   in digitalizing transport services through the
                  While  the  platforms  offer  a  robust   post-masking             SARATHI and VAHAN platforms, enabling faceless,
                 framework  with  a  wide  range  of  mod-  •  Scalable Engine capable of processing high CC   paperless, and contactless service delivery across
                 ules, a few  challenges  persist.  Man-  volumes daily              the state.
                 power  constraints,  limited  ownership   The application is ready for launch following
                 in issue resolution, rigid process flows,   final review by the Commissioner, IGRS—marking a   SARATHI Highlights
                 and data  migration  inconsistencies   key step toward privacy-first digital governance in   •  53  services upgraded  to  completely  faceless,
                 occasionally  affect  seamless  service                             ensuring zero office visits
                 delivery.  Addressing  these  gaps  with   land registration.       •  Migrated all transport services across 83 offices
                 greater flexibility, timely support, and a                          (Jan 2022–Dec 2023)
                 collaborative spirit will further enhance   SIC Portal              •  10 Automated Driving Test Tracks operational
                                                   The SIC RTIMIS (State Information Commissions  •
                 the system’s effectiveness.      https://sic.ap.gov.in                Issued 15.13 lakh Learner’s Licenses and 9.64
                  These  platforms  support Andhra                                   lakh  Driving  Licenses,  generating  ₹220  crore  in
                 Pradesh’s vision of “contactless, paper-  Right to Information Management Information   revenue
                 less, and faceless” governance, and we   System) is a digital platform developed to manage
                                 look  forward  to   the complete lifecycle of RTI applications under   VAHAN Highlights
                                 continued collab-  the  RTI  Act,  2005.  It  enables  efficient  filing,  •  57 services made faceless and ready by June
                                 oration  with  NIC   tracking, and resolution of  RTI requests across   2024
                                 to improve  fur-  Public Authorities (PAs), promoting transparency  •  New Non-Transport Registrations and Fancy
                                 ther  and enrich   and accountability in governance.  Number Auctions launched in April 2022
                                 RTA services  for   Built on a multi-tier architecture, RTIMIS   •  Statewide rollout completed by December 2024
                                 the people of the   includes a User Interface Layer for citizens,   •  12 Automated Fitness Management Systems
                                 state.
                                                  Nodal Officers, and PIOs; an Application Layer for   (AFMS) functional
                                                  managing  workflows  and  alerts;  and  a  Database   •  Integrated VAHAN with e-Pragathi until full mi-
                                                  Layer for securely storing requests, roles, and logs.  gration in Dec 2024

              Manish Kumar Sinha, IpS                 Fig 2.3  Year wise statistics on LL and DL issued in Andhra Pradesh
              Transport Commissioner
              Government of Andhra Pradesh        6,00,000                                                    LL Issued
              NIC  teams  incorporated  real-time  feature                                   5,23,458        DL Issued
              enhancements and district-level customizations   5,00,000
              starting January 2024. A dedicated team from                  4,54,842
              the  State  Unit  and  District  NIC  offices  played  a                       3,32,808
              pivotal role in the successful execution of the   4,00,000
              simultaneous Parliamentary and State Assembly   3,20,124        3,07,040
              elections.
                                                  3,00,000
              CARD                                                                                             2,64,940
              https://ainibhrit-card.ap.gov.in
                CARD   (Computer-Aided  Administration  2,00,000
              of  Registration  Department)  is  a  flagship   1,80,940                                         1,48,519
              e-Governance initiative by the Government of   1,00,000
              Andhra Pradesh, aimed at fully digitizing the   2022 Year      2023 Year      2024 Year       2025 Year
              land registration process. Launched in 1996 and                                               As on 09-06-2025




              10  informatics.nic.in  July 2025
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